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Vanguard Storage Reviews & Testimonials

For over 50 years, we here at Vanguard Holdings and Vanguard Self Storage have constantly developed and refined our services to ensure we’re able to provide the best storage services throughout London and Manchester.

We’re now proud to offer unparalleled, trusted, customer friendly storage services, underpinned by – to name but a few premier features of our services – secure access, free porters, and a comprehensive man and van collection service.

But you don’t have to just take us at our word: below you can find a number of case studies from past projects. No matter the size or complexity of the project, we’ve always strived to provide a high quality storage service. We hope to bring that same level of professionalism and quality to you, too; contact our friendly team today to find out more.

Super useful storage based in the HEART of London. It’s easy to access with a car, and they have 2 months at -50% when you start a contract with them. I didn’t use all the days I had paid for and got a refund and my deposit back smoothly, thanks Jay!!
Thais Ondet
Thais Ondet
17:00 08 May 19
Highly recommended - Joao is super friendly and helpful! We've been storing our stuff here on and off for the past few years and had great experiences every time.
Jennifer Lee
Jennifer Lee
21:13 07 May 19
Very courteous and helpful. Gives immediate help with loan of trolleys when necessary
keith louch
keith louch
15:25 30 Apr 19
I've had the pleasure of working with Jay for the last two months at Vanguard.. I couldn't ask for or imagine a better point of contact - he is consistently helpful, addressing all of my queries and requests immediately (and there have been MANY!), taking stress out of managing storage for our constantly-fluctuating needs.. Honestly, it is the most pain-free experience I have ever dealt with when it comes to working with vendors.. I highly recommend using Vanguard for ANY storage needs..
Annie Gaudet
Annie Gaudet
10:25 24 Apr 19
Excellent service and responsiveness from staff. A very convenient location and the storage facilities are clean and easy to access.
18:03 29 Mar 19
Amazing service and very friendly staff. They helped with my storage at a very short period of time, and really appreciate the flexibility they are offering to make sure I have a secured unit. Clean and safe storage in Central London, I do highly recommend it. The only issue I had was the height restriction in the carpark, it didn't allow Luton vans to drive inside and park right outside the storage, but speak to the staff there and they are happy to offer solutions. Make sure to mention this to the man & van or removal companies too so they have an idea. It worked out fine for me with the loading, just took a little longer.
Ellie W
Ellie W
13:49 18 Mar 19
Really nice experience here with Jay, I was not 100% sure of what size unit to go for but at no point did I feel I was being pressured to take a larger unit. Every point of the process was explained in detail clearly for me. thanks very much.
John Reynolds
John Reynolds
18:33 16 Mar 19
So super helpful! A great convenient storage facility! Thank you so much! Garry
Garry Rose
Garry Rose
13:31 15 Mar 19
I had 2 storage units here for over a year and was really impressed with the efficiency, safety and accessibility. Joao was friendly and helped me a great deal moving in and moving out.
Katie Keight
Katie Keight
11:12 15 Mar 19
Was a super nice visit. The customer service was excellent - I was received by a young lady named Amal - she was a very lovely lad. I came in at the start of my visit somewhat stressed, but she answered all my queries, and even helped give me some personal advise (my boyfriend cheated on me countless times and he had the audacity to kick ME out). Anyway, I didn't have anywhere to stay and all this extra stuff with no idea where to store it, but coming here really saved my life. Will definitely visit again! And will definitely recommend to others!
Random Highs
Random Highs
16:40 15 Dec 18
Very well run and managed storage facility with excellent security in Central London. I have been a customer for a couple of years now and have always found the organisation and efficiency to be first class. I have primarily dealt with Joao for whom nothing is ever too much trouble. He is professional, courteous and always helpful. Would highly recommend this facility.
C Healy
C Healy
08:03 06 Sep 18
Very straight forward and easy to use service. From the first enquiry on the internet to the first phone query the service was excellent and very friendly.In person the help and service from Jay was excellent and really helpful.
Gregory Davis
Gregory Davis
14:46 29 Aug 18
I have been using W1 Self Storage for over 3 years, their facility is very clean and well lit compared to other Storage units in the area. The manager Joao is very helpful and the main reason I renew the contract every year. Thanks
Adel Martelli
Adel Martelli
18:10 21 Aug 18
We have been so pleased with the service and quality of W1 Self Storage and the manager Joao. He is so helpful and has worked with us to upgrade our unit as needed over the last year or so. We would highly recommend using their facilities and services. They are friendly, polite and always willing to help in anyway they can. The facility is secure and very user friendly.
Tamara Soliz
Tamara Soliz
22:07 10 Aug 18
Amazing location and exceptional service. Jay and his team are extremely kind and make sure everything works seamlessly. I recommend W1 Self Storage to all my friends!
Ferdinand Droulers
Ferdinand Droulers
12:39 08 Aug 18
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From start to finish my experience of using Vanguard in Greenford has been nothing short of outstanding.

Everyone I have dealt with has been helpful, polite and informative.

I think it’s fair to say we’ve probably been a bit of a challenge, changing lockers frequently and always asking questions but this was always met with friendly, polite helpfulness.

I originally selected Vanguard for my storage needs based on your competitive price, but I think your customer service is definitely your best selling point. In particular the guys who work on the front desk – Kelly and an older gentleman (forgive me) I have forgotten his name.



Paul Matthews 04/04/2017

The staff at E14 Isle of Dogs could not have been more helpful. Moving is stressful but these people did everything to make it as good as possible. Their service was flexible, polite and very professional. Spotlessly clean with everything working and if it wasn’t then they fixed it asap. Thoroughly recommend all to make there way to Vanguard. PS Don’t forget to read the histories and take a good look at he magnificent Victorian printing press! Thanks, Adrian.

Adrian Murray Bradley 14/09/2016

An impressive, spotlessly clean storage facility with excellent ever helpful, friendly staff. I started with 25sqft, ‘just for a few weeks while I sell the flat’. Well it took rather longer that expected, and over a year later I needed more space for the move. The Man&Van service was excellent as was the help onsite to decant from the original store to 50 —no too small!— 100sqft. I will certainly recommend to everyone.

DJ Clark 27/08/2016

We had a really tight schedule to keep to and I would like to extend my thanks to Vanguards management and front of house staff for their helpful cooperation and without your help and assistance it would have been difficult to accomplish this difficult task within the time allocated,

Many Thanks,

Andrew Savva 23/05/2016

Great professionals, efficient, kind, polite and a friendly team. Storage well laid out making it easily accessible. Place is tidy and the administration is straight forward. Will not hesitate recommending to others.

Ben Boakye 20/01/2016

Excellent experience on all fronts – facilities are excellent (well laid out, clean, tidy etc), easy administration however the real stand out point is the team – very professional, efficient, kind and friendly. Would definitely recommend without hesitation.

Alan Morton 14/08/2015

Thank you for honouring people who have made sacrifices in our world wars. I pass your office in Ealing regularly and I’m touched by your displays. As an ex-serviceman this is great to see. Keep it up!

Rob Sheppard 14/07/2015

Excellent value storage in a convenient location, even from the Underground. The staff were unfailingly helpful and if I ever need storage in London again, I will not hesitate to call Vanguard.

Timothy Spain 11/07/2015

Exceptional staff. I would recommend Vanguard to everybody if I could. Hugely helpful throughout my rental period. Thanks to Richard and everybody.

Barbara Sexton 30/03/2015

I filmed here for my university film, and they were extremely helpful and friendly. Fantastic experience, and the the place looks great both on camera and off camera, everything was clean and well kept. Cannot talk highly enough

Ben Hicks 18/03/2015

Facility is well kept, clean and secure. Staff always helpful. Have had a lovely experience with Vanguard storage.

Patrick 23/02/2015

A great, professional and friendly service, that always found a solution for our requirements.

Thank you, for all of support over the last year!

Convini 20/02/2015

Let me start by saying the staff there were incredibly hospitable the second I stepped into the Westferry Road building. They showed me round all the storage units I wanted to see without hesitation. The units themselves were spotless and very sturdy. I would absolutely recommend them to anyone considering self-storage!

Rory Campbell 19/02/2015

Rented a unit for 6 months. Very good service. Units clean & secure. Pleasant Staff. Would use again.

William Goody 07/02/2015

The BEST STORAGE TEAM! Thank you again for all your kindness and service during my different periods of using your place. I do miss you here in Sweden!

Carina Frojd 26/03/2013

A great team who are all very helpful. We used Vanguard Self Storage for 6 years to store the “overflow” from our flat and never had a single problem.

Tracey 22/05/2013

I used the facility on Westferry Road a couple of times over the last few years. The service was friendly and helpful, and the facility was extremely clean and well maintained. Like others, I really do miss you here in Australia, you can’t find a similar high quality facility here.

Helen 25/02/2014

Just to say my children always love the different features on the top of the building on the M40. My little 5 year old boy was amazed at the tardis yesterday. Its always a curiosity when we drive into London

Ian Maybin 27/05/2014

Our company’s used Vanguard’s storage facility for over four years. The quality and security of the unit was of the high standard we expected. What we didn’t expect was the level of courtesy, patience and helpfulness, shown to us by all the staff throughout, for which we are very grateful.

Tim Terry 12/10/2012


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