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West London
Central London
East London
Manchester

Call us now on 0800 860 0000

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Self Storage FAQs

Here at Vanguard Self Storage, we believe nothing is more important than the satisfaction of our customers and the safety of their belongings. As such, we’re happy to answer all questions regarding our storage services for your complete peace of mind.

Below are just some of our most frequently asked questions. If you have a query that you can’t find here, please don’t hesitate to contact our friendly team today – we’re always happy to help.

Why Choose Us?

  • Fully secure storage available
  • We come highly recommended
  • We're open 7 days a week
  • Direct parking outside
Why Choose Vanguard Self Storage?
Step 1: Find your nearest depot

Select one of our depots from the list to see further details and get directions using Google Maps.

Step 2: Choose your storage options

Select the right sized unit for your needs. If you’re not sure which size would be best for you, we can help with our storage size guide.

Step 3: View all our prices

Use our simple online storage calculator to get an accurate quote for the unit you need and book your storage unit.

Step 4: Visit your chosen depot

Once you have booked your storage, visit our depot to begin storing your items. If you have any questions, one of our friendly staff members will be happy to help.

Excellent service and responsiveness from staff. A very convenient location and the storage facilities are clean and easy to access.
G R
G R
18:03 29 Mar 19
Amazing service and very friendly staff. They helped with my storage at a very short period of time, and really appreciate the flexibility they are offering to make sure I have a secured unit. Clean and safe storage in Central London, I do highly recommend it. The only issue I had was the height restriction in the carpark, it didn't allow Luton vans to drive inside and park right outside the storage, but speak to the staff there and they are happy to offer solutions. Make sure to mention this to the man & van or removal companies too so they have an idea. It worked out fine for me with the loading, just took a little longer.
Ellie W
Ellie W
13:49 18 Mar 19
Really nice experience here with Jay, I was not 100% sure of what size unit to go for but at no point did I feel I was being pressured to take a larger unit. Every point of the process was explained in detail clearly for me. thanks very much.
John Reynolds
John Reynolds
18:33 16 Mar 19
So super helpful! A great convenient storage facility! Thank you so much! Garry
Garry Rose
Garry Rose
13:31 15 Mar 19
I had 2 storage units here for over a year and was really impressed with the efficiency, safety and accessibility. Joao was friendly and helped me a great deal moving in and moving out.
Katie Keight
Katie Keight
11:12 15 Mar 19
Was a super nice visit. The customer service was excellent - I was received by a young lady named Amal - she was a very lovely lad. I came in at the start of my visit somewhat stressed, but she answered all my queries, and even helped give me some personal advise (my boyfriend cheated on me countless times and he had the audacity to kick ME out). Anyway, I didn't have anywhere to stay and all this extra stuff with no idea where to store it, but coming here really saved my life. Will definitely visit again! And will definitely recommend to others!
Random Highs
Random Highs
16:40 15 Dec 18
Very well run and managed storage facility with excellent security in Central London. I have been a customer for a couple of years now and have always found the organisation and efficiency to be first class. I have primarily dealt with Joao for whom nothing is ever too much trouble. He is professional, courteous and always helpful. Would highly recommend this facility.
C Healy
C Healy
08:03 06 Sep 18
Very straight forward and easy to use service. From the first enquiry on the internet to the first phone query the service was excellent and very friendly.In person the help and service from Jay was excellent and really helpful.
Gregory Davis
Gregory Davis
14:46 29 Aug 18
I have been using W1 Self Storage for over 3 years, their facility is very clean and well lit compared to other Storage units in the area. The manager Joao is very helpful and the main reason I renew the contract every year. Thanks
Adel Martelli
Adel Martelli
18:10 21 Aug 18
We have been so pleased with the service and quality of W1 Self Storage and the manager Joao. He is so helpful and has worked with us to upgrade our unit as needed over the last year or so. We would highly recommend using their facilities and services. They are friendly, polite and always willing to help in anyway they can. The facility is secure and very user friendly.
Tamara Soliz
Tamara Soliz
22:07 10 Aug 18
Amazing location and exceptional service. Jay and his team are extremely kind and make sure everything works seamlessly. I recommend W1 Self Storage to all my friends!
Ferdinand Droulers
Ferdinand Droulers
12:39 08 Aug 18
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