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FAQs

Here at Vanguard Self Storage, we believe nothing is more important than the satisfaction of our customers and the safety of their belongings. As such, we’re happy to answer all questions regarding our storage services for your complete peace of mind.

Below are just some of our most frequently asked questions. If you have a query that you can’t find here, please don’t hesitate to contact our friendly team today – we’re always happy to help.

Do I need insurance?

Yes, all goods kept in store must be insured at all times. If you have your own insurance you can bring in a copy of your policy. If not, you can take out insurance with us from £4.00 per calendar month.

What is included in the price?

The price you are quoted includes VAT and is the price you will pay for storage on a monthly basis. Other self storage companies quote their prices on a four-weekly basis. Although it doesn’t sound dissimilar, over the course of the year an identical quote from Vanguard will be 7.5% cheaper!

How much does it cost to store with Vanguard?

The price of storing with Vanguard is determined by the size of the room you require, but our smallest starts at less than £10.00 per week.

To help you get best value we will always recommend that you take up the smallest room to meet your needs. If circumstances later change we will happily offer you options to upsize, downsize or add extra rooms. Remember that flexibility is a key part of our commitment to you.

Do I have to give you notice to leave?

We ask you to provide us with seven day notice prior to your departure. We will then refund any unused storage and insurance charges.

How long can I stay?

You can stay for as long as you like.

What is the minimum rental period?

The minimum rental period is one week.

Do I have to pre-book a space?

Not necessarily, but if you have a particular size in mind please give us a call in ahead of your visit and we will keep it on hold for you. If you no longer require the unit, please let us know.

How quickly can I move my goods in?

You can move in immediately, provided you have the relevant documentation needed to complete and sign your contract. Two forms of ID are required one of which must be a photo ID (passport or driving licence) and the other a utility bill that is less than three months old.

What do I need to start a contract?

Two forms of ID are required, one of which must be a photo ID (passport or driving licence) while the other must be a utility bill that is less than three months old. Both of these together must be provided with payment for the first rental period.

Do I need my own lock?

Yes, you will need your own lock to ensure that you are the only person with access to your storage unit. If you do not have your own lock, Vanguard stocks a range of locks at each of our stores and can provide you with one.

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