Working with vanguard has always been easy and seamless. The staff are incredibly friendly and helpful - today a gentlemen who works there named Marc even made sure I was okay while I was waiting for my ride to pick me up. You’re in safe hands here.

Taylor Erickson

10:26 03 Dec 23

Vanguard are a great storage company. I have used them for years at their Isle of Dogs facility and got to know several of their employees such as Mark, Dean and Sonny and they have not let me down, I would absolutely recommend them if you need a place for storage, they provide a great service and are very friendly.Tom

thomas mason

14:01 26 Nov 23

The Staff here are fantastic, Very helpful and went out of their way to help as well. Mark, Rasheed, Lawrence and Sonny were Brilliant. It is a very secure place to store your belongings and a reasonable price. I would highly recommend this place, as the Customer Services is faultless. I know my belongings are safe, secure and dry. Thankyou so much for a brilliant service and peace of mind. 10 stars if I could, Much better than other storage companies. Keep up the fantastic work.

Martin Emery

11:09 21 Nov 23

The friendly staff at Vanguard Self Storage were efficient, communicated clearly and responded promptly to any question or request. The storage facility is clean and appears secure. From getting set up with a storage unit by Adam to closing my account with Lawrence, Marc and Sonny, the service provided has been exemplary.

Chen Hsia Lee

18:31 12 Oct 23

I would highly recommend Vanguard Self Storage to anyone in the area. Rasheed and Sonny went above and beyond. My girlfriend Jordan and I went in with basically no idea what we needed and they were extremely friendly and helpful, showed us around, explained everything we needed to know and helped us choose the best storage option for us (which was actually a little smaller and cheaper than we originally requested!). Genuinely great service, 5 stars.

Kyle MacPherson

10:13 02 Oct 23

Vanguard has been fantastic thus far! I have primarily worked with Rasheed and he has been extremely helpful. When I was running late one day, he made sure the gate was kept open and I got a few minutes in the unit after their closing time. I really appreciate everything they've done!

Brit T

10:49 10 Sep 23

I came in the other day looking for price and unit sizes and was welcomed by a young man called sonny. He was extremely helpful and accommodating and it was a breath of fresh air to see a young man whose polite and patient. I can see this young man doing great things.

Christopher Forino

11:27 05 Sep 23

Huge thank you to Rasheed, Sonny & Mark for their help getting us set up with a storage unit! Couldn’t recommend this storage facility more, the team have made the whole process seamless and went above and beyond to make everything easy for us! Thanks again!

Jemima Myers

14:16 30 Aug 23

I have had the most outstanding experience with Vanguard Self Storage in East London. From the moment I stepped in, I knew I made the right choice for my storage needs.Rasheed and Mark at Vanguard, truly went above and beyond to ensure my storage process was smooth and hassle-free. Their exceptional customer service skills stood out prominently. Rasheed's warm welcome and expert guidance in selecting the right storage unit size were invaluable. He patiently addressed all my questions and concerns, demonstrating a deep knowledge of the facility and its offerings.What sets Vanguard Self Storage apart is the genuine care and attention that Rasheed and Mark invest in their customers. They understand that moving and storage can be stressful, and their friendly demeanor and willingness to assist alleviated so much of that stress.Aside from the fantastic customer service, the facility itself is top-notch. It's clean, well-lit, and equipped with state-of-the-art security features, giving me complete peace of mind about the safety of my belongings.I highly recommend Vanguard Self Storage to anyone in need of storage solutions in London. Rasheed and Mark have set the bar incredibly high for customer service, and I am truly grateful for their dedication to making my storage experience exceptional.Thank you Vanguard, Rasheed, and Mark!

Aditya Roy

14:00 25 Aug 23

Very friendly guys, knowledgeable and helpful, clear communication and full details shared upfront. Facilities are great: clean, safe, you know exactly what you’re getting. Could not recommend them more. Thank you!

Zhen Cheong

11:06 19 Aug 23

HiI would like to say how good Vanguard have been to us. The prices have been fair, the communications always good and easy of use is excellent. Their staff are very helpful such as Marc, Rasheed and Dean and I appreciate what they do.ThanksTom

TOMO21984

10:22 23 Jul 23

Good facilities and well managed by Marc, Dean and the team. Always professional and friendly. Would recommend to anyone needing storage solutions in the area.

Edward Lauer

09:32 21 Jul 23

Laurence and Rasheed were both great, from finding Vanguard online to actually loading up my storage unit it took less than 24 h. Everyone has been very helpful and was keen on providing a good experience. Everything is very clean, secure and easy to understand. Loading and unloading were super easy with the lifts and trollies provided. Thank you!

Alexander Kempf

18:21 11 Jul 23

Superb.I was very grateful to have found this facility, and to Rasheed for being so quick, efficient, and thorough. The building seemed very safe and secure, and he was incredibly helpful and professional throughout the check-in process. I'm so grateful he stayed late and went the extra mile to help me get everything settled- excellent customer service! It was clear he is very knowledgeable of the facility and keeps a close eye on things. I felt more confident in my choice knowing the space is so well managed, and knowing the person working there (Rasheed) takes care to do his job properly and to a high standard.To his manager: Rasheed most certainly deserves a raise and a promotion.To Rasheed: Again, thank you

Stephanie M

20:48 04 Jul 23

Great place for storage and excellent staffs are there to help. It is safe and easy to access. Thank you for Laurence, Dean, Marc, Rasheed and Christine.

yimhung chow

07:33 29 Jun 23

Had a great experience at Vanguard today as always. Rasheed and Dean were extremely polite and took me through the booking process quickly so I could start storing right away. Highly recommend

Louis G

11:02 09 Jun 23

Stored with these guys more than once, since 2016. Staff are always helpful and honest about up-sizing or downsizing or discussing your needs.Can't fault them, except the ladies loos are inside and when you have to use them after a drive its maddening, but also nice as it is behind a locked door, so not really complaining.

cat chy

14:35 04 Jun 23

Best storage space in London (and I’ve done my research). Everything is pristine clean, the prices are great but most importantly the customer service is wonderful! The East London site manager Laurence and his colleague Rasheed have been super helpful. They kindly facilitated unit viewing ahead of the move in and were kind enough to show various units in the building and answer my endless questions. Signing paperwork was a breeze too. The experience definitely helped to alleviate stress related to my move. Would recommend 100%!

Anna Parda

15:17 29 May 23

Quite impressed with the quality of the service because the price is so good. In particular Rasheed helped to make the unit rental so easy. Great team.

Marcelo Doumenz Torres

14:07 14 May 23

Great storage units and very clean!Also excellent staff, always ready to help and very friendly. A special thank you to Rasheed at the Westferry road branch who is super accommodating!

Noura Dadzie

20:58 24 Apr 23

This is my first time using Vanguard Self Storage. The facility is very clean and well managed. The team there is incredibly friendly and welcoming.Be sure to ask for Rasheed or Laurence. They were really helpful in assisting me with my storage needs. I highly recommend Vanguard Self Storage for its excellent customer service!

F Khattab

11:03 16 Apr 23

I have been a customer at Vanguard East for *years* & I cannot speak highly enough about the customer service, and help I received today. I swapped two small lockers for a 25 square ft locker & Christine helped me move all of my stuff & made the transition so much easier for me. I cannot thank her enough for her help today-she is lovely...very kind, polite, helpful & nothing was too much trouble for her. Laurence assisted with the Admin side of my move, & it was all done within a very reasonable period of time. I've had my two small lockers here for *years* & one of the reasons I've stayed at this particular branch, is because I've always experience the team who work here to be very helpful. Thank you to Laurence, Dean, Christine & Rasheed for your help today:).

Marla

16:44 12 Jan 23

The team at Vanguard East have been exceptionally helpful! Christine was an absolute pleasure during my first visit; she made securing the unit a stress-free process, and was kind enough to show me to my unit to ensure I was set and ready to go. I’m very grateful to Christine & team for all of their help.

Rebecca Frank

13:09 02 Dec 22

If you need to store your luggage somewhere, you don't need to look further than Vanguard. Extremely safe and reliable and reasonably priced as well. We had kept our luggage here for a couple of months and felt very secure. The staff are very polite and the manager, Adam went above and beyond to accommodate us with our situation. Would highly recommend.

Ganesh Mukundan

19:31 14 Nov 22

I highly recommend Vanguard self-storage. Good facilities, great atmosphere, attitude, and great staff. I like to send a big thank you to Dean and Rasheed. I have been lucky to meet them. They were professional, diligent, and friendly and provided excellent customer service and support.

Lisa

18:39 14 Nov 22

Vanguard Self Storage on the Isle of Dogs is a great solution to anyone needing that extra bit of space. I rented a unit when inbetween houses and was very happy with the service received. Professional, clear and transparent pricing and very convenient.Finally, Adam and Marc go above and beyond to provide an 5-star customer experience. Always friendly, they went an extra mile to help me with my move when due to unexpected circumstances I was left with no transport to take my items to my new place. They made phone calls, offered their help with carrying things, made sure I was okay and got all the help I needed. I cannot recommend them and Vanguard Self Storage enough - THANK YOU.

Aleksandra Zieleniewicz

12:09 26 Sep 22

Brilliant facilities. Stored some bits here for a month and don’t have anything bad to say at all. Mark and Dean were a real help with anything I asked about - would definitely use again in the future!

Andy Barnard

13:37 05 Sep 22

I live in East London and this was both the best and the most affordable option. The facilities are great, lots of choice of rooms and lockers, Marc and Dean are very attentive and the cost is much lower than with other providers. I'd also mention that their quote for man & van service was also better than the cheapest independent quote I could find in London, although I ended up just using Uber this time. Check out was also quick and easy.

Kristina Kairyte

07:04 02 Sep 22

Vanguard is the best storage solution I have used. I have leased a unit for over 4 years. There is a small team and they are outstanding, Adam and Marc are always on hand to help, from a good morning, to access support and changing units, whenever you contact them the solution, payment or query is dealt with immediately, stay away from the chains and go with the family business as they are brilliant!

Kathryn Fleming

16:15 30 Aug 22

This place is awesome for storage. Mark and Adam are really helpful in explaining the process and getting the work done as quickly as possible. Even the price is nominal. I would definitely recommend for self storage if you are moving house. Special thanks to Mark and Adam, the staff here, for their prompt service.

Vinay C Patil

11:05 28 Aug 22

Perfect clean storage.Never used one before and the staff were extremely friendly and helpful with the processFriendly staff. (Putting it again because they were so nice)Mark was great and helpful!Would definitely use this storage place again!

simon Solo

08:43 27 Jul 22

A great storage place with super helpful staff and everything you need for safekeeping your things. The minimum hire time is 1 month rolling basis, but if you give advance notice they will refund for the unused time.It’s very convenient that they’re open over weekends and also have high quality boxes on sale - I wish I didn’t buy from Amazon and got all the boxes from them instead. Also they have recommendations of other services such as man and van contracts if you need.Marc, Dean and the team have provided an outstanding service with no issues whatsoever. Highly recommended.

Artem Mareev

20:08 24 Jul 22

Cannot recommend Vanguard storage highly enough. I used them as a student, moving down to London for the first time. When I arrived, Dean was really friendly, helpful and gave me all of the information I needed - great service. When I was emptying the lock up, there were some complications that were ENTIRELY my own fault. Adam (Manager) and Marc could not have been more understanding and helpful, Went above and beyond to make things as easy as possible for me. They’re so friendly and nothing is too much trouble. Without a doubt, I will use them again!!! Thank you so much!!

Rhiannon McQuone

12:19 17 Jul 22

I live in East London and this was both the best and the most affordable option. The facilities are great, lots of choice of rooms and lockers, the staff are very attentive and the cost is much lower than with other providers. I'd also mention that their quote for man & van service was also better than the cheapest independent quote I could find in London, although I ended up just using Uber this time.

Kristina Kairyte

09:47 14 Jul 22

Super convenient location, clear price with no hidden costs and super friendly staff! We ran into a payment issue, Adam helped us immediately and sort it out. Highly recommended!

Zhen

15:34 09 Jul 22

Marc, Dean and Team were extremely friendly and a pleasure to work with through a very stressful moving process for me. Check-in and Check-out was quick and easy. The storage facility is super clean and really easy to use! The value for price is great! 100% recommend if you need storage.Note: This facility is not 24/7, but they’re open long enough to be flexible!

Emmanuel Valery

06:30 06 Jul 22

Great experience with Vanguard West London. Moving house is stressful enough but thanks to Adam and Dean I was able to move everything in and was given very detailed instructions on how to access my storage unit. They were very friendly and knowledgeable - highly recommend!

Eli E

08:26 17 Jun 22

Great services at this storage and the staff are quite helpful. Secure, clean and good value for money. On last day had issues with my personal van driver coming a late. Adam (stuff at the storage facility) was understanding and helpful and accomodated me to take all my stuff out. Highly recommended for anyone looking for a place to store their items

Tatenda M

12:39 03 Jun 22

As if the immaculate condition of the facilities, the unbeatable view over the Thames (and helipad!) from the rest/coffee area, or the respectful tribute to the heritage of the building aren’t enough, the customer service is literally second to none. Adam and especially Marc were super helpful to us, efficient and friendly. Nothing was too much trouble and it was sheer pleasure to meet them. Exemplary customer service. I can’t recommend this facility and all personnel too highly.

Lesley Wood

17:52 28 May 22

As if the immaculate condition of the facilities, the unbeatable view over the Thames (and helipad!) from the rest/coffee area, or the respectful tribute to the heritage of the building aren’t enough, the customer service is literally second to none. Adam and especially Marc were super helpful to us, efficient and friendly. Nothing was too much trouble and it was sheer pleasure to meet them. Exemplary customer service. I can’t recommend this facility and all personnel too highly.

Lesley Wood

09:30 28 May 22

Highly recommend. The facility itself is modern and feels very well protected.Additionally, the service provided by Marc and Adam is excellent. They really take the time to explain their security checks and the process/pricing of renting a unit, in as much detail as you like.

Grant B

15:40 21 May 22

The staff have been brilliant throughout. Marc and Dean were super helpful, helped me find the right unit for my needs. And Adam was so helpful when I misplaced my keys and found the backup.

Eeswaran Navaratnam

10:43 16 May 22

Had a storage unit here for one year. Service was always very smooth and stress free. Staff were consistently helpful throughout, and Adam was real help on the day I was leaving! Would recommend.

Hannah Terrell

19:56 09 May 22

I had a pleasant experience storing my items at Vanguard East London. Friendly team and clean secure storage facility. I'd like to thank especially Dean and Laila who were very helpful and got off work late to support me with my storage. Many thanks, appreciated with your kindness. Highly recommend.

Amy King

16:42 04 May 22

Vanguard is super convenient. Open almost always. And made by the brilliant team Dean, Adam, Leila and Marc who can’t do enough to help. Great experience!

Natalie Grant

13:08 24 Apr 22

Mark was not only helpful but extremely kind. I have been a customer at Vanguard East for quite a few years now and never had any issues. Friendly staff, very caring. Recommend.

Livia Camargos

13:57 23 Apr 22

Had an amazing experience at Vanguard storage East London. I would like to thank especially Adam and Dean, who were very helpful and assisted me with their wonderful services even though some of the amendments were at short notice. The storage facility is flexible and offers reasonable rates for storage units of different sizes. I would recommend this storage facility to anyone who is looking for flexible storage services with very good staff to assist you right from the start

SUMMAIYA YASMEEN

15:19 20 Apr 22

I was very pleased with with my experience at Vanguard. Quality/price is very good and the staff are very kind and serviceable.A special mention to Adam for his extra warmth and attention.

Ruben

17:12 30 Mar 22

I can’t recommend this Vanguard location enough. The multi services and reasonable prices make vanguard unbeatable. But the best thing about this location is the staff. Dean, Mark, Adam and Laila are attentive and always willing to assist where they can. Just an overall great experience.

Tristan Lee Son

13:37 24 Mar 22

Efficient, super friendly service. The team in Canary Wharf do a great job. A particular shout-out to Adam and Marc who are terrific. Nothing is any trouble and they are there to help if needed. It's a really easy to use facility, great location and easy access for your vehicle.

Jeff Jones

15:54 26 Feb 22

Good friendly staff and a clean facility. I would recommend for anyone. Their prices are in line with the area and they have a good selection of unit sizes, when they have some free at least.

Graham Patterson

13:19 11 Feb 22

Amazing and friendly service, large and clean facility, definitely recommend Vanguard to those looking for storage units in East London.I wanted to rent a small locker for a month while I was out of town. Comparing prices, Vanguard seemed to be the most worth it. On making contact, I found them to be extremely nice people that were able to give me exactly what I was looking for.I ended up extending my storage for 4 more months and they were extremely accomodating with payment schedules and with checkout. Marc and Pearl in particular were fantastic throughout the process. They've made certain I'll be a repeat customer.

Eric Saldanha

13:47 12 Apr 21

I can’t recommend Vanguard Self Storage more; absolutely fantastic !! Knowing nothing about self-storage units and in the process of clearing my late fathers house and moving myself, I rang and initially dealt with Marc who talked me through what was available, what might suit and explained it to me in an easy to understand and very polite way - absolutely lovely.On arrival at the storage unit I then dealt with Adam, who was absolutely fantastic and has been an absolute pleasure to deal with; amenable, polite, couldn’t be more helpful and just a fab person to have working their.Can’t thank Adam and Marc enough. Much appreciated

The Petitcul

16:07 24 Feb 21

I have been with Vanguard Self Storage for nearly a year now and there is always great service. I've recently switched over my storage units within Vanguard and it's always nice to have a friendly and proactive service. More specifically, Adam & Dean were very helpful, honest and understanding throughout the storage process. Although I no longer live in the area, definitely gonna keep using Vanguard!

André S. Garber

23:45 15 Feb 21

I haven't used any other storage facilities, and I don't need to even look. The service is excellent here. Professional staff, very clean premises, convenient working hours (which is a must!), and properly maintained facility! They are very flexible with requirements, always ready to help. Not more I can ask for really, can't recommend more.

Yordan Cenov

15:18 15 Feb 21

I had a look around a few storage options and decided on here as I felt the staff and place are excellent for my needs.Marc was extremely helpful and knowledgeable. He helped guide me through the process with the utmost professionalism and is super friendly! And the place is kept very clean and tidy which allowed me to store my things with ease.Thank you to Marc and the team for making the process seamless!

Chi To

09:02 11 Feb 21

We used Vangard Self-Storage for personal storage for more than a year, and were always very impressed with the set up and cleanliness. We would recommend to rent a storage room to anyone. The staff members are very friendly and happy to help out with any request, and give recommendations. Special thanks to Pearl and Marc for the help.

Dragoș Gîlcă

15:15 31 Jan 21

The place is extremely convenient and all the staff are very friendly. Prices are very competitive and they don’t overcharge you for things you don’t need, security is on point and so is the cleanliness. While they don’t have some facilities offered by competitors the service provided by Adam (one of the staff) to me and my partner when we came to look at the storage is what won us over. He made it extremely welcoming and headache free and made us feel as if the staff were very supportive and make business easier for those using these units for business storage (which is definitely true!). In terms of pricing and staff and customer service you will not be disappointed you get exactly what you pay for if not more!

Ashir Abrar

15:27 30 Jan 21

Very convenient and accessible location. Staff at Vanguard are very friendly and approachable, particularly Marc who has always gone the extra mile to help us settle in and deal with our queries. Its the subtle things like the Christmas cards and light up pen as a gift (which the kids love). Overall a great service. Thank you!

Rabacca Sultana

23:00 26 Jan 21

The team over at Vanguard is excellent. The booking process was very easy, they beat a few other prices of storage companies nearby. The facilities are excellent, they always have carts available for loading/unloading, the elevators are huge, lots of space for trucks or vans. Adam and Dean were great to work with (and safe!) when checking out of my unit in the midst of a huge COVID-19 wave in London. Highly recommended.

Kevin Heithaus

19:19 11 Jan 21

This was the first time I had used any self storage, and Vanguard made it very easy and straight forward to understand how it all works. The storage area was easy to navigate and use, and I particularly enjoyed watching the lights turn on ahead of me as I walked through the corridors :)

Alex L

15:00 13 Dec 20

Always so helpful. Thank you. Surprising how a storage facility can make a difference but they do. From stopping traffic to help you pull out onto the road, to helping with lost keys and pins. And my favourite; recognising me when I came in. Always so polite.

Rosalie Channell

16:42 03 Dec 20

I'm based in the US - and needed to have some storage there in London. A few years ago - I discovered Vanguard Self Storage in East London for several years now. The staff is fantastic, site is very clean and easy to access - especially from Canary Wharf. Mark and the rest of the crew are awesome - recognize me when I come onsite. I 100% feel that my items in storage are safe and secure!

Grant Moyle

09:53 17 Nov 20

I rented a storage unit with Vanguard for two years and the experience was simply amazing. Great location, easy access, incredibly helpful staff (thank you so much, Marc & Pearl!). Everything was clear and simple from day one until the day I vacated my unit (two weeks ago). I will definitely recommend them to my friends and family. They'll be my first choice if I ever need a storage space again!

Maja Basińska

20:49 17 Oct 20

A great service from start to finish. From the customer service received upon viewing the space, to then booking/loading and exiting, it was all fantastic, flexible and very straight forward. I would not hesitate to you again. Thank you!

Fiona

13:04 07 Oct 20

Remarkable customer service by the Manager of the East London Vanguard Storage: Mr. Dean Richmond and members of his team like Pearl Kirkland & Marc Richmond. They make you feel like at home while visiting the facilities as they are always helpful, proactive and kind (even during the current climate); your professionalism is very much appreciated!

Mr Martyn

09:13 29 Sep 20

I have always found all the team to be extremely helpful and professional in their approach. Adam in particular has been very helpful and is a credit to the company. Keep up the excellent work Vanguard.

Cheri Gonsalves

13:48 28 Sep 20

I can't describe in words how much these people have helped me and pur company in our storage needs. If there were a rating above 5 they would get it AAA++++++++ service. Great rates, good location, great service,lovely staff specially ADAM, PEARL, MARC AND Dean and you guys are amazing..i will definitely recommended the storage to all my friends and family. Great team who always go the extra mile! Thank so much for everything ❤️

Michelle DR

13:06 25 Sep 20

Thank you Adam (I think that’s the name!) for arranging everything seamlessly. I’d also like to thank you for being so helpful and polite. 5 stars ⭐️

Christina Kelly

18:11 22 Sep 20

Absolutely amazing service! I was helped by Dean, Adam, Mark and Shaz and they were all extremely helpful and understanding. Will definitely be recommending Vanguard to friends and relatives who need storage solutions!

Anna Gheysen

10:20 22 Sep 20

Excellent service. Staff - Adam and Shaz - were fantastic. Will be using again.

Stephen Taylor

12:10 20 Sep 20

Very nice ,available and helpful people! Thanks to Dean I sorted out a very important thing for me! Thank you very much, again!I highly recommend this place! It's worth it!!!

Mariana Pantea

11:27 16 Sep 20

We have just emptied our storage at vanguard after 7 years of using their facilities both for work and personal needs. I would highly recommend this storage facility - clean, spacious and very well run. We have interacted with Marc and Dean since the start and they are both super helpful and friendly whenever we visit. Thanks guys!

Caroline Macinnes

16:10 13 Sep 20

If only every experience in dealing with a business could be as great as this. I received the best customer service from these folks that I have had in many years. Quick, easy and competent. The storage area is clean and easy to access through large service lifts. Highly recommended.

E-man Redpill

03:22 13 Sep 20

EXCELLENT STORAGE FACILITY!Clean and efficient and Steve the manager is extremely helpful and professional. Great central location & hygienic with sanitiser stations . THANK YOU!

ML K

08:30 09 Sep 20

Really helpful service from Adam, everything easy to set up and storage facility really clean and easy to access 👍

Kerry Henney

11:24 05 Sep 20

Absolutely brilliant service provided by Mark and Adam. Professional and friendly - love the set up and saved us money!!! Have four units with them and wouldn’t change - Michelle

Miss S

10:00 31 Aug 20

We have recently got a storage unit with Vanguard. The customer services has been great, thanks so much, Adam! Very happy customer.

Michelle Zhang

14:15 27 Aug 20

The storage offers good prices and the staff I dealt with, Adam and Mark, were really great, will go back when I need a storage again.

Michael K.

13:21 27 Aug 20

Having spent many frustrating years at a competitor of Vanguard, we were quite nervous about the move. We needed a lot of help, especially with logistics and our current provider (I won't tell you who they are but they sound like "Yig Bellow") were just not up to the job.I can't articulate how brilliant each and every member of staff is at Vanguard West London. They go above and beyond the call of duty and if it wasn't for Gerry, Kevin, Steve and Kelly, we would be in a world of trouble. They made the move so simple and hassle free I would recommend them to any one. The level of service between Vanguard and our previous provider is simply astonishing. Very pleased we made the move, no more "computer says no" from now on!

Sam Dayeh

15:29 26 Aug 20

I have recently stored my family belongings with Vanguard Self Storage and it was a really good experience. This being my first time storing stuff for myself, I was unsure how the process would go or if I'd get much help. But it was very easy to navigate the building, the staff were good and a very comfortable atmosphere. More specifically, Pearl & Marc were very helpful, honest and understanding throughout the storage process (even when I ran late). They were both friendly and practical, and made sure things went well. I had a great experience and glad I chose Vanguard!

André S. Garber

16:22 16 Aug 20

FOR ALL THE YEARS THAT i'VE BEEN USING THIS SERVICE,,,i MUST CONGRATULATE,,,DEAN,,,MARK,,,ADAM AND PEARL FOR MAKING ME FEEL COMFORTABLE BEYOND BELIEF,,,😄👍🏼As an Multimedia Research Entrepreneur,,, my requirements,,, when it comes to document security etc plus a safe warm homely environment where i can take a couple of days out of my busy schedule to go up to vanguard knowing that that my property is being Professionally cared for in my absence without hassleWELL VANGUARD FITS THE BILLAnd Mark,,,Dean,,,Adam and the rest of team always go out of their way to make sure that all parties concerned are happy (which from a Professional perspective ( "an eveyday requirement in "mY" WORLD) of Social interaction and Communication is a rare commodity and not easy to achieve,,,For they have managed to find the balance between THE CUSTOMERS needs and THE COMPANY'S needs,,,blended the two Harmoniously and scores Valuable points for the COMPANY in terms of aftercare service etcThey even got me considering relocating back to the area (as my research requires i travel extensively What more can i say but to whom it may concern,,,as the current economic climate causes os all to re-evaluate the 'books' so to speak for STANDARDS set the pace in an EXECUTIVE space #hence why i mentioned the need for harmonious BALANCE,,,NEVER LET THESE GUYS GO,,,(IF YOU CAN HELP IT)👍🏼😃FOR THEY REPRESENT VANGUARD STORAGE AT IT'S BEST,,,GOOD CLEAN FUN FRIENDLY SERVICE,,,#Actually makes me happy to come down and plough through stuff i have to sort out (which can sometimes be VERY tedious indeed)So keep it up,,,😃👍🏼,,,all at Vanguard #good personnel choice WELL DONE

CHAM PIONS

07:23 12 Aug 20

Safe and reliable storage services. Staff have been really friendly and helpful, specially Adam. Would recommend 10/10. Thanks.

Srinivas Kammula

22:10 01 Aug 20

I have been checking several places before booking this storage. Most reason is the customer service is outstanding, I had an excellent experience with Adam, he has shows us around and gives profession advise.The space is all tidy, bright and feels very secure.Will recommended to all.

Shujing Wang

22:06 30 Jul 20

The experience has been great with this company since the very first moment I contacted them. Very good price but what I must highlight is the people who work there, amazing customer service and sooo helpful - - >Marc Pearl is a star!!! He did an amazing job.

Sanabel El Hakim Lopez

17:58 27 Jul 20

Great staff (look for Adam, such an amazing guy), great facility. Highly recommended.

Juan Mostafa

12:45 23 Jul 20

Had a great experience using this place. A huge thanks to the helpful staff Pearl, Adam & Dean for making the process a happy and pleasant experience.

Elayne Innes

07:52 19 Jul 20

Very professional and friendly warehouse. Prices are very logical and the warehouse appears very secure.I had an excellent customer experience with Adam, who explained me very well about the available warehouse rent plans. Moreover he provided me the best solution for my needs. I can recommend this place.

I C

21:07 15 Jul 20

Very friendly service, clean facilities and easy accessibility. Would recommend!

Mitchell Forsythe

12:42 15 Jul 20

These guys have been so helpful! I’ve swapped lockers easily while with them even during the lockdown. Dean has been especially helpful during the lockdown!

Saffron Cooper

19:22 06 Jul 20

Top notch customer service, Especially one of their team member Marc who has gone the extra mile to be helpful when needed. Can only recommend the place.

Greg Furze

12:19 01 Jul 20

Amazing services - staff are the ones that made it special. Will defo use this storage again. Pearl was amazing on check out - Mark helped me out from the very beggining - cannot fault anything !

Anissa Bezzerrouki

19:23 22 Jun 20

Had a really positive experience with Vanguard Self Storage! Marc was extremely helpful and accommodating of my needs - fairly priced too. Would for sure recommend.

Emma

13:36 05 Jun 20

We've rented a unit from Vanguard Storage to store our personal belongings (flat in central London... just not enough storage) for the last two years.The facilities are excellent (clean, accessible 7 days a week, competitively priced) and the staff very helpful. We particularly appreciated the packaging materials (boxes, tape, and bubble wrap) which are high quality and so convenient to have on-site.

Tomasz Macura

07:26 30 Mar 20

I kept my things in storage for four months, each month it was very easy and straightforward paying what I owed for the month to continue with the storage.When I moved in and what I moved out the guys were very helpful, they helped moved my things into the lockers and out so that I didn’t need to struggle with heavy lifting. Everyone was friendly, overall a very professional environment I couldn’t recommend any improvements I really appreciate the help, thank you guys -Adam, Mark, Dean, Pearl, and Shaz.

jessica amy marie jenkins

14:06 14 Mar 20

Marc and Dean are simply the kindest, most accommodating, most understanding of staff you would have the pleasure to call upon. I have a storage unit at Vanguard and as I'm in a wheelchair I need much more help than your average customer, and over the years they have helped me unload boxes, rearrange the unit and carry parcels of whatever size, just to make things easier for me. I would be lost without these guys. Thanks so much for all your help over the years. Mark and Priya

Mark Haughey

12:11 04 Mar 20

In recent years I had to move homes a few times and hired storage units at Vanguard Self Storage East London. I had hired different sized units and noticed that all the units were in immaculate condition, kept clean and tidy.The service provided by the friendly and kind staff is excellent and carried out in a professional manner at all times. I highly recommend Vanguard Self Storage.

Adam Turk

10:33 29 Feb 20

Pearl and Shaz were absolutely great. They were accommodating and even assisted with the unpacking of the van. This is clearly over and above what would be expected of them. The units are clean, safe and the whole operation works smoothly and well. It is also value for money with no hidden costs.

N Delboux

08:32 13 Feb 20

I HAVE USED STORAGE UNITS FOR 30 YEARS NOW .THIS IS BY FAR THE VERY BEST BY FAR IN EVERY WAY .GAVE ME THE CHEAPEST PRICE OF ALL , TOP SECURITY , CLEAN , SAFE & GOOD LIGHTING .ALL THE STAFF ARE SO POLITE & ULTRA WILLING TO HELP YOU IN ANY WAY !!!FANTASTICTHANK YOU , CHRIS ......

Chris Thomason

13:12 21 Jan 20

It's great! Really easy to set up, a real life saver when you dont't know where to keep things. Staff is wonderful and really helpful. Tip: You can always fit more in a locker than you think!

Nycolle Diniz

15:23 17 Jan 20

I work as a Driver for Gratte brothers and one of my additions to my route is to deliver to Vanguard Storage on the Isle of Dogs. Just to say the service and friendliness and help from both Mark and Pearl is 100% superb . Nothing is to much trouble and the help I received on my 1st few deliveries the was very rewarding for me. Also they make a great cuppa tea albeit from a machine. Thanks guys

Barry Thomas

16:14 16 Jan 20

Dean and his team have again been first class in their dealings with me. I left my bike out of my lock-up and they secured it first then called me to let me know. Always polite and helpful. Thank you! If only more businesses treated their customers like Vanguard do!

Rod Hamilton

13:02 24 Dec 19

Been using vanguard for over a year now, great service plenty of room and it doesn't get hot on the rare hot summer days we have here in London.

Jacques Vrolijk

10:01 24 Dec 19

Very happy with the storages service today, the process was straight forward and guys were super friendly and professional.

Leo Z

13:52 21 Dec 19

Super convenient location with a good range of storage options. Staff are really friendly and helpful, nothing is too much trouble and they go out of their way to make sure you're all set. Plenty of space for parking and the storage spaces are easily accessible. Would very much recommend.

Si Overson

21:51 17 Dec 19

I have had units here for over 10 years now and I have always been given really good service by everyone during the changing needs of my business and personal storage requirements. Special thanks to Marc too for looking after us so well! Highly recommended secure storage.

Pete Minvalla

18:01 27 Nov 19

Vanguard have offered a brilliant end to end experience. The stress of moving twice in 4 months was reduced significantly by them. It's a cheap and professional service and I felt my stuff was very secure. Everything felt easy and no question was too stupid for the staff. Thank you very much vanguard!

Emily Holmes

09:23 25 Nov 19

I couldn't recommend Vanguard storage enough. The whole process was streamlined and the staff were very knowledgeable and friendly. They helped us get the right unit for our needs. They were very helpful and answered any questions via email very promptly. If you need storage then Look no further.

mark sheridan

17:44 22 Nov 19

I wasn't able to take a cart off site so big props to the gentlemen who helped me carry some very heavy boxes down to the post office! Great introductory offer with the storage so excellent value for money. Would use again if needed.

Charlotte Stocker

12:46 22 Nov 19

I use this storage for a couple of years and all I can say is that I am very happy with the service. The building is excellent and very safe and secure. The staff especially Pearl, Marc and Dean are wonderful. Always they're helping me and resolve my request very friendly and professional manner. Great place and incredible staff.

services Therm

10:14 21 Nov 19

Rented today for the first time a storage. All went quick and smooth thanks to Marc who was extremely nice and competent and helped me today. Great experience. I can only recommend.

Mehdi Khouadja

16:26 26 Oct 19

Steve was brilliant. We were running late to deliver a customers items into storage. He waited after hours for us and was very accommodating. Great facility with a great attitude.

Lee Cradock

02:05 16 Oct 19

The staff over there was very friendly and helpful. Storage area is clean and well maintained. Big thanks to Steve and Dean (Hopefully I got their names correct).

Brian Hsieh

23:07 07 Oct 19

Very clean secure premises. Friendly, courteous and professional staff. As far as my research went, Vanguard's storage prices were rather competitive (considering their convenient location). If only they offered 24/7 access (which they don't), this would have been a perfect facility.

olga venzhina

07:03 02 Oct 19

Very helpful staff allowed me to come in despite arriving late which was much appreciated. The facilities are great, with plenty of options and additional stuff to purchase online, as well as good man & van services. Overall great experience, highly recommended.

Miguel Villalobos

15:34 23 Sep 19

I have had a storage unit in this facility for a number of years and all I can say is that I am very happy with the service I have received. The building is excellent and very safe and secure and also very modern. The staff especially Pearl and Marc are excellent and it was Pearl and Marc who helped me recently and resolved my request in a very friendly and professional manner and they are always happy to help what ever are my requests. Great place and great staff.

Neil Murrell

14:50 19 Sep 19

I have had a storage unit in this facility for a number of years and all I can say is that I am very happy with the service I have received. The building is excellent and very safe and secure and also very modern. The staff especially Pearl and Marc are excellent and it was Pearl and Marc who helped me recently and resolved my request in a very friendly and professional manner and they are always happy to help what ever are my requests. Great place and great staff.

Neil Murrell

14:50 19 Sep 19

My whole experience with Vanguard was extremely pleasant. Staff were all very nice and helpful. Steve in particular went out of his way to ensure that I got the best deal possible as I am a student. Would definitely recommend.

Eilidh Mackenzie

15:56 09 Sep 19

My experience with Vanguard Storage East has been fantastic. Super flexible and helpful. When moving countries, the last I would’ve wanted is someone fuzzing about details. Friendly, helpful staff and my stuff in a safe place. Highly recommend!

Teemu Sätilä

10:51 06 Sep 19

Mark is amazing, what a great customer service! Very reliable service provided by Vanguard. The location is great also. I would recommend this company to anyone who is looking for storage solutions. Cheers guys!!!

Dasha Tarasenkova

10:14 05 Sep 19

I came to this storage facility stressed and overwhelmed and left feeling relieved thanks to Steve helping us. The kindness and friendliness that Steve showed has made me a lifetime customer. Could not recommend more for a peaceful home move.

Seraina Spence

19:20 03 Sep 19

I am moving from London to the Netherlands and needed a reliable, convenient facility where I could store my few boxes while I organized them for shipping.Vanguard, conveniently located in the Isle of Dogs (close to Canary Wharf and Mile End, where I lived), is a super reasonably priced service with impressive facilities and very helpful staff, who always go the extra mile to make sure the customer is satisfied and with a peace of mind. The process to get a storage place is fast and smooth, as well as any termination of the contract and any question / concern you might have is always answered with zero hassle.Overall a very honest, spotless and friendly service that I would recommend anyone.

Luisfer Romero Calero

11:50 29 Aug 19

Great customer service! Always very pleasant and helpful. Made the whole process very easy. Good location to, for myself, and ease of parking, loading and unloading. Felt my belongings were very secure. Would use again.

G Wan

17:26 05 Aug 19

I am very satisfied with their service. Very professional and easy to work with. I was able to conveniently store my things away while also feeling very safe. At their east london location Mr. Steve Fricker went out of his way to provide any assistance I needed and I’m so thankful for his help all along the process. He is definitely one of their best staffs.

Smita Verma

16:53 28 Jul 19

Just sold our apartment and needed storage in London. So pleased we found Vanguard. The facilities are great, the staff are very friendly and the sign-up process was easy. It made our move that little bit less stressful.

James Fairlie

19:55 05 Jul 19

Just sold our apartment and needed storage in London. So pleased we found Vanguard. The facilities are great, the staff are very friendly and the sign-up process was easy. It made our move that little bit less stressful.

James Fairlie

19:55 05 Jul 19

Best service one can offer. The most friendly staff I’ve ever seen. Highly recommend!

Alex Rusak

21:47 02 Jul 19

Great customer service from the guys at Vanguard who went out their way to help me when I arrived slightly later than planned to access my storage unit. Without their help I would be in a bit of a pickle. I highly recommend Vanguard East for a clean and efficient storage unit and friendly and helpful staff. Thank you!!

Ben Smith

19:06 23 Jun 19

Vanguard Storage is very well located and the opening hours are very convenient. The staff is always friendly and very helpful. I would thoroughly recommend them.

Fiona Denton

13:18 09 Jun 19

Very accommodating when we needed storage at very short notice. Thank you so much Steve and Vanguard!

Amie Giardino

19:06 07 Jun 19

We have been rented the storage in Vanguard for over 7 years and we are very happy with the space we have a service provided. Excellent customer service, 5 stars! Definitely would recommend to anyone! Absolute Trading Ltd

Paulina Gorecka

15:37 29 May 19

Moving itself is a hectic job. Many thanks to Steve and team for accommodating a last minute request for storage this evening and the very friendly and professional service. Thank you.

Sas R

17:53 17 May 19

The team at Vanguard storage in westferry is always lovely and very helpful. Specially Steve always goes out of his way to help the customers and very caring and considerate.the best storage facility I have found so far who is very reasonable when it comes to pricing and very safe too. Will never use anyone else ever again..

Sam Kalpanie

22:09 07 May 19

Literally the best storage facility in London. Excellent service. Staff is very professional, friendly and helpful.

Gabriel Fine Art

17:14 07 May 19

Fantastic storage facility and great customer service! There was always parking available and it also next to a bus stop which makes it really convenient. Opening hours were much better than others in the area. All well maintained, clean and carts available to use. Would highly recommend to everyone and special thanks to Dean and Marc for being great to deal every time I visited!

Katie Wicks

10:04 07 May 19

They are a very helpful and friendly staff, always go out of their way to help me.I always have a nice experience when I'm there and the place is clean and tidy.I would highly recommend using their storage servicesMany Thanks from Joe

po10c77

08:01 20 Apr 19

They are a very helpful and friendly staff, always go out of their way to help me.I always have a nice experience when I'm there and the place is clean and tidy.I would highly recommend using their storage services

po10c77

12:09 19 Apr 19

Fantastic storage and customer service, special thanks to Dean and Marc! Well maintained and clean storage. Easy to use. Would recommend to everyone.

Marko Bastianic

09:39 13 Apr 19

Great service. Storage units are clean, very secure, the staff has always been very helpful. Highly recommended.

Jml

13:55 30 Mar 19

Very nice staff who are very helpful. It is also very convenient if you live on the isle of dogs. Good opening hours especially on a sunday.

Dave Barnes

11:08 27 Mar 19

What a great team and service! The storage facilities were excellent and checking in and checking out was seamless! Would definitely recommend the East London Team branch!

Lisa Gibb-Jones

11:06 21 Mar 19

The service is very good. Staff are very friendly and helpful. The storage are tidy and secured. Highly recommend!

Rui Zhang

11:20 02 Mar 19

I've been using Vanguard Self Storage for years, to store both my personal possessions and business files. The staff are incredibly helpful, the site is clean and secure, and it's easy and convenient for me to pop in to drop stuff off or retrieve stuff. It's a great way to add storage space to one's life without having to move home! Reasonably priced too, hence why I've been with them for years.

Marla S.

10:03 02 Mar 19

Nice clean storage company.Very well managed. Had guided tour by very friendly staff. Couldn’t have been more helpful .Would highly recommend

lawrence slade

13:14 20 Feb 19

Brilliant!! Couldn’t be happier. Anyone looking for storage needs look no further, stick with these guys. Very competitive, great facilities and great customer service. Thanks Marc!

Mel Suriyabandara

15:28 05 Feb 19

Best self storage service I've ever used. Mark and Pearl are super helpful on everything. They gave me a very patient tour about the place, helped me choose the right size for a unit, and told me all the options I have. Could not ask more. Highly recommend.

Yanlong Yin

12:21 05 Jan 19

I picked the place based on the great reviews. Customer service is key and it does live up to the reviews. Very clean, very straight forward, carts available at all times. And the staff is very helpful, which is very convenient especially when being a woman and not all that strong. There is also a bus stop (if you don’t carry a big load) for the D7 , 277 and 135 right there. Very happy about my choice.

victoria UK

02:01 14 Dec 18

I picked the place based on the great reviews. Customer service is key and it does live up to the reviews. Very clean, very straight forward, carts available at all times. And the staff is very helpful, which is very convenient especially when being a woman and not all that strong. There is also a bus stop (if you don’t carry a big load) for the D7 , 277 and 135 right there. Very happy about my choice.

victoria UK

14:10 30 Nov 18

Best storage on the Isle! and beyond!Excellent service by all staff. Helpful, efficient and understanding. A pleasure to talk too. Lots of space, you can drive in. Easy access. Clean.Opening hours are great as well. They have trolleys which you can use and so on;)I have not seen better. I think we are using Vanguard for at least two years or more now, I'm there almost every day. Quite often twice a day.They always happy to see me. I have never seen an unhappy client there. Says a lot. Highly recommended!

Julia Nowak

22:11 10 Nov 18

We have been with Vanguard Storage for over 5 years now. Staff are always extremely helpful especially Marc, Dean, Pearl & Steve. Rates are very reasonable for the area. The whole site is always well maintained, clean and tidy.

A Google User

09:30 05 Sep 18

Best storage in London! I've been with Vanguard for years. The premises are always very well kept tidy and clean, friendly and helpful staff. Highly recommended.

A Google User

08:49 22 Aug 18

The cleanest and tidiest storage warehouse that I've ever seen. Everywhere looks brand new!The staff are extremely helpful too.

A Google User

08:20 17 Aug 18

Steve and Mark have always been so helpful. When we first arrived, Mark had been calling us to point us to the right direction with less traffic. Steve has been very accommodating since we were very tight on time for the first a few times accessing our storage. Price wise it has been the best I've seen in central London so far. Highly recommend!

A Google User

08:33 11 Aug 18

I would recommend to anyone looking for storage. The staff are superb. Dean was extremely helpful and professional. I am not one to write reviews, but I was very very impressed. Thank you.

Sean Wood

09:54 05 Jul 18

Helpful staff, clean secure and practical location. Unfortunately the power went down on the day we had to move stuff out which made the first load considerably harder to remove, but staff worked very hard to get it back up and running asap. Would recommend this service overall.

A Google User

07:07 26 Jun 18

I have been appreciated until I terminated the service after 10 years then it got slight strange with the refund process. The company did not produce the check for over 2 weeks and they would not transfer my refund money to my UK checking account. However, the staff are always polite and communicative.The building and the storage units are Very clean and secure no matter what. I was told they don't mob but thoroughly sweep each week. For 10 years, with the minimal open gaps. My stuff was not bared covered with much dust. And when I open my boxes and bags, everything was dry with no smell. I highly recommend this place.

Ethan L

02:50 25 Jan 18

Self Storage Units in Canary Wharf

Self Storage Units in Canary Wharf

Safe & Secure Personal Self Storage Units in Canary Wharf

Who Uses Vanguard’s Secure Storage in Canary Wharf?

Canary Wharf Storage Units For Businesses